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What is your Returns Policy?
We at SurfThis are committed to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it within 30 days - in the condition you received it for a full refund. If not in it's original condition, we retain the right to refuse the return at our discretion. Final sale and non-refundable items may not be eligible for a refund or store credit.
How long do I have to make a return?
Any returns for misprinted/damaged/defective items must be submitted to us within 30 days from the date you received the product. If a package is lost in transit, all claims must be submitted within 30 days of the delivery date.
Where do I ship my return?
Please send all returns to 19749 Dearborn St, Chatsworth, CA 91311 with a copy of your packing slip included. We cannot accept COD deliveries and are not responsible for customer returns that are not received.
Who pays for the return shipping?
You will be responsible for getting your package back to us. We do not pay for return shipping.
Can I return items purchased as a gift?
Yes, you can return items that were either purchased for you as a gift or that you purchased for another person. All refunds will be issued back to the card originally used on the order.